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A New Cover for Cara Delevingne; Ikea, J.Crew Customer Service

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Image via kiminnyc/Racked Flickr Pool. Want to contribute? Join here.

Racked is no longer publishing. Thank you to everyone who read our work over the years. The archives will remain available here; for new stories, head over to, where our staff is covering consumer culture for The Goods by Vox. You can also see what we’re up to by signing up here.

· Rachel Roy selling her Chelsea apartment [The Real Deal]
· Leonardo DiCaprio joins a model party for Bebe in Meatpacking [P6]

· Cara Delevingne's eyebrows land another cover [TFS]
· Kelly Osbourne has blunt purple bangs now [StyleWatch]
· Lynn Yaeger, friend search for best leather moto jacket [Vogue]
· Ikea's bad customer service part of their biz strategy? [Slate]
· Meanwhile, J.Crew gets great customer service ratings [Racked]

· Fashion industry continues to co-opt Native American culture [Guardian]
· Victoria Beckham reveals private habits of smiling, eating, being human [T]