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When Century 21 opened its Upper West Side location nine days ago, the four-story space felt organized and downright tranquil. Not anymore. Cheryl Wischhover, the Fashionista writer behind Upper West Style, attempted to check out the store last Saturday in the middle of the afternoon—a rookie mistake, perhaps, but she'd somehow never been to Century 21 before. What she found: A pair of sexy Manolo Blahnik booties ($399 from $1050) that didn't exist in her size, and a whole lot of chaos. She advises:
Do not go in if: you need to use the bathroom, you’re thirsty, you hate to be touched, you hate to stand in line, you hate random piles of clothes, or you wear a size 9 and have posh taste in shoes.The prices eventually won her over, but she still sounds traumatized by the fitting room experience. Because sometimes a photo speaks more eloquently than words ever could, she snapped a shot of the line.