Racked is no longer publishing. Thank you to everyone who read our work over the years. The archives will remain available here; for new stories, head over to Vox.com, where our staff is covering consumer culture for The Goods by Vox. You can also see what we’re up to by signing up here.
Former beauty store salesperson Meghan O'Keefe explains how to trick someone into buying $100 worth of mango-flavored body butter. "Walking through a bath-and-beauty store is kind of like trying to survive a zombie apocalypse. If they touch you, you run a big risk of being infected. Because when someone touches you, you’re more likely to buy something. It’s psychological. Part of it is they’re putting a nice product on your skin that you wouldn’t have tried otherwise, and another is that you now have a physical human connection to the salesperson. Sorry, you're now part of the zombie horde." [The Hairpin]