Racked is no longer publishing. Thank you to everyone who read our work over the years. The archives will remain available here; for new stories, head over to Vox.com, where our staff is covering consumer culture for The Goods by Vox. You can also see what we’re up to by signing up here.
"It is come to my attention that, due to an inadvertent error, the [redacted] mailing that you just received was sent in a much larger box than was necessary. I sincerely apologize for this error." The best thing about this email from a beauty publicist: We never got the package. Possibly because the mailman couldn't fit it through our door. [Racked Inbox]