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Customer Service

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Last Friday, City Room ran an essay complaining about bad customer service in trendy stores, and today they rounded up the best responses. Our favorite is the impassioned speech by the salesclerk who says, "My co-horts have amused gaggles of precocious toddlers, so their harried moms could have a few moments of quiet in the dressing room. We know how to remove baby spit-up from cashmere sweaters. And then there’s the customer, dying of cancer, who really, really wants to look as good as possible up to the moment of her last breath. And we’re going to help her do it." Feeling guilty yet? [City Room]