Racked is no longer publishing. Thank you to everyone who read our work over the years. The archives will remain available here; for new stories, head over to Vox.com, where our staff is covering consumer culture for The Goods by Vox. You can also see what we’re up to by signing up here.
We love Oak in Williamsburg, but the store might want to invest in some stools. Advice columnist Judy McGuire recently tried to buy a pair of blue suede shoes at the boutique and discovered that neither she nor her not-very-tall salesgirl could see over the six-foot wall in front of the register:
Our salesgirl had disappeared with my shoes, so we headed to the counter. It was then that I noticed that the register is located behind a black wall, almost six feet high and seven or eight feet long! I attempted to go around it, but that move was quickly discouraged with a scowl. So I went to the opposite side of the wall from the sales chick, stood on my tippy toes—still couldn't see over—and yelped that I had a coupon! I held it high over my head.
It's probably a good thing that I couldn't see her face when I announced that. A tiny hand shot up and grabbed the coupon. "That'll be $80," I heard a voice say. I got back up on my toes and passed my credit card over the barrier.What's the point of the wall? "It makes a statement," the cashier explained.
· A funny thing happened when I went to buy shoes.... [Bad Advice]